Associate Sales Rep

Job Overview

Our client is a premier concierge service provider in the medical field. This Associate Sales Support Representative role is crucial for maintaining and growing assigned accounts by supporting the Territory or Regional Manager. The position focuses on strengthening territory coverage, enhancing physician alignment, and ensuring exceptional patient service through various field and administrative tasks.

Why This Role Stands Out

• Contribute directly to revenue preservation and growth by strengthening territory coverage and physician relationships.
• Gain significant ownership over account follow-ups, in-service training, and patient support within an assigned territory.
• Operate in a dynamic, field-based environment, balancing administrative support with direct patient and client interaction.
• Be a key operational support, rather than a pure sales role, focusing on service excellence and account maintenance.

Who This Role Is For

• Individuals eager to support sales and operations in a fast-paced medical field environment.
• Candidates who are professional, urgent, and accountable in their approach to client and patient service.
• Professionals comfortable with significant travel and physical activity, including lifting equipment.
• Those who thrive in a role focused on account maintenance, administrative support, and field operations, rather than a desk-bound position.

What You'll Do

• Support Territory/Regional Manager in executing strategic growth initiatives within assigned accounts.
• Maintain relationships with physicians, office managers, clinical staff, and referral coordinators.
• Conduct follow-up visits to ensure account satisfaction and identify incremental revenue opportunities.
• Support in-service training and product education sessions within accounts.
• Assist with patient deliveries and equipment pickups as needed within the territory.
• Assist patients with insurance paperwork and ensure documentation accuracy.
• Triage and escalate patient or physician concerns to appropriate leadership.
• Maintain accurate territory updates and participate in strategy discussions.

What We're Looking For

• Demonstrated strong communication skills.
• Exceptional attention to detail.
• Proficiency in HIPAA compliance.
• Ability to travel significantly within a territory.
• Capability to lift and move medical equipment.
• Prior experience in sales support or customer service is preferred.